Fuels and Lubricants FAQ

Over the years, the team here at Speedy Fuels have been asked many questions about our fuels, lubricants and services.

So we’ve published many of those questions here to help you to better understand what we do and how we can help you and your business…

  1. I live in a remote location, can you still make my oil and fuel delivery?
  2. If I place an order today, when will I get my fuels and lubricants deliveries?
  3. How can I be sure I’m getting the best deal on my fuels and lubricants?
  4. What is your minimum delivery quantity? I only need 500 litres of oil, is this possible?
  5. Can you make an unattended oil and fuel delivery as I’m not sure I’ll be there when your driver delivers my order?
  6. How do I know how much oil was supplied?
  7. What is the minimum oil and fuel delivery?
  8. How long is the hose on your tanker?
  9. Do you supply fuel storage tanks?
  10. Can you supply corresponding greases?
  11. Do you offer heating oil for next day delivery?
  12. After the oil and fuel delivery, do you offer any technical support?
  13. Do you offer any automated tank top-up service?
  14. What payment terms do you offer?
  15. Are your prices competitive?
  16. How can I find out about oil storing rules and guidelines?
  17. Where can I get information on running my home boiler system more competently?

I live in a remote location, can you still make my oil and fuel delivery?

Yes, we deliver nationwide. Our supply sites are spread across the whole of the UK, meaning we can make deliveries to even the most remote locations.

If I place an order today, when will I get my fuels and lubricants deliveries?

A next day oil and fuel delivery service is available, but if you do run out of oil we will do our best to deliver the same day to you. Every effort will be made to make the delivery at a time convenient for you.

How can I be sure I’m getting the best deal on my fuels and lubricants?

At Speedy Fuels, we make it our number one priority to ensure you are getting the best service for your needs. That’s why when you take out a contract with us, we will assign you an account manager who will be your sole point of contact within Speedy Fuels.

It is the account manager’s job to ensure you are completely satisfied with the service. They will do their utmost to respond to all your queries.

What is your minimum delivery quantity? I only need 500 litres of oil, is this possible?

Yes, as no oil and fuel delivery is ever too small for us. We have a wide range of trucks to suit you. Whether that is a full 36,000 litre supply on an articulated lorry right down to 500 litres on our ‘baby tanker’ we have the kit to fulfil your needs.

Can you make an unattended oil and fuel delivery as I’m not sure I’ll be there when your driver delivers my order?

Yes, as long as we can easily and safely access your oil storage tank without any obstacles in the way or security measures in place. We should be able to deliver your order without the need for you to be there.

How do I know how much oil was supplied?

Your oil and fuel delivery will be monitored by the tanker’s meter and you will receive a printed reading showing you the precise amount dispensed.

What is the minimum oil and fuel delivery?

The smallest tank delivery is 500 litres. However, the greater the supply, the more money you save. For lesser quantities, we can supply in 205-litre drums.

How long are the hoses on your tankers?

Our fuel trucks have hoses which can extend from 100ft right up to 150ft. So, we can deliver your oil delivery competently even if your tank is hard to get to.

Do you supply fuel storage tanks?

Yes, we supply a vast amount of storage tanks and ancillary products. If you’d like to learn more about the solutions we can provide your home or business. Talk to our team today by calling us on 0330 123 377.

Can you supply corresponding greases?

Yes, we supply and blend a wide range of greases precisely formulated for your needs. Whether that may be fully artificial, semi-synthetic or organic based, we have the oil for you.

Do you offer heating oil for next day delivery?

In most cases, we can deliver your fuel within two days of order. However, this cannot always be guaranteed. You can request that your fuel is delivered next day. However, there will be an emergency call-out fee.

After the oil and fuel delivery, do you offer any technical support?

Yes, we have a knowledgeable on-site chemist that can continuously help you. You can call our support team on 0330 123 3773 for any practical information.

Do you offer any automated tank top-up service?

Yes, to ensure you never run out of oil we have invested in an automated tank top-up system that will take the worry out of ordering fuel. The simple system works with a probe in your tank that contacts Speedy Fuels when your oil levels get down to an agreed level.

What payment terms do you offer?

We offer flexible payment terms to suit you, either by direct debit, credit card, cheque, cash or standing order.

Are your prices competitive?

Yes, in today’s ever competitive transportation trade, our rates are checked daily, and we continuously do our best to offer you tremendously competitive rates.

How can I find out about oil storing rules and guidelines?

Oil storing is tightly controlled within the UK. It is now a legal obligation to store fuel in a safe, accountable and environmentally responsible manner.

Even the slightest leakage can have an effect on the local atmosphere. Please go to our oil storing page to make sure your storage tank conforms to the rules.

Where can I get information on running my home boiler system more competently?

The Oil Firing Technical Association (OFTEC) look after the oil heating and the culinary trade in the UK and Ireland. The OFTEC website has a wide range of information, with tips on how to increase the proficiency of your home heating system.

If you have any more questions about our fuels, lubricants or services. Give our friendly and knowledgeable team a call today on 0330 123 377. They’ll be more than happy to answer your questions and provide you with a quote on any of our fuels and lubricants.