Discover Our Frequently Asked Questions on Our Wide Range of Fuels

Over the years, the team here at Speedy Fuels have been asked many questions about our fuels, lubricants and services. We’ve published many of those questions here to help you to better understand what we do and how we can help you and your business.

I live in a remote location, can you still make my oil delivery?

Yes, we deliver nationwide. Our supply sites are spread across the whole of the UK, meaning we can make deliveries to even the most remote locations.

If I place an order today, when will i get my fuels or oils delivered?

A next day oil and fuel delivery service is available, but if you do run out of oil we will do our best to deliver the same day to you. Every effort will be made to make the delivery at a time convenient for you.

How can i be sure i’m getting the best deal on my fuels or lubricants?

At Speedy Fuels, we make it our number one priority to ensure you are getting the best service for your needs. That’s why when you take out a contract with us, we will assign you an account manager who will be your sole point of contact within Speedy Fuels. It’s your account manager’s job to ensure you are completely satisfied with the service. They will do their utmost to respond to all your queries.

what is your minimum quantity delivery? i only need 500 litres of oil, is this possible?

Yes, as no oil and fuel delivery is ever too small for us. We have a wide range of trucks to suit you. Whether that is a full 36,000 litre supply on an articulated lorry right down to 500 litres on our ‘baby tanker’ we have the kit to fulfil your needs.

can you make an unattended fuel delivery as i’m not sure i’ll be there when your driver delivers my order?

Yes, as long as we can easily and safely access your oil storage tank without any obstacles in the way or security measures in place, we should be able to deliver your order without the need for you to be there.

how do i know how much oil was supplied?

Your oil and fuel delivery will be monitored by the tanker’s meter and you will receive a printed reading showing you the precise amount dispensed.

what is the minimum oil and fuel delivery?

The smallest tank delivery is 500 litres. However, the greater the supply, the more money you save. For smaller quantities, we can supply in 205-litre drums.

how long are the hoses on your tankers?

Our fuel trucks have hoses which can extend from 100ft right up to 150ft. So, we can deliver your oil delivery competently even if your tank is hard to get to.

do you supply fuel storage tanks?

Yes, we supply a vast amount of storage tanks and ancillary products. If you’d like to learn more about the solutions we can provide your home or business. Talk to our team today by calling us on 0330 123 3773.

can you supply corresponding greases?

Yes, we supply and blend a wide range of greases precisely formulated for your needs. Whether that may be fully artificial, semi-synthetic or organic based, we have the oil for you.

do you offer heating oil for next day delivery?

In most cases we can deliver your fuel within two days of order, but this cannot always be guaranteed. You can request that your fuel is delivered next day, but this will incur an emergency call-out fee.

after the fuel delivery, do you offer additional support?

Yes! In addition to your dedicated account manager, you’ll have access to our team of experienced and knowledgeable fuel technicians who can provide expert support. We also have a range of fuel services that has been designed to cater to all the needs of commercial and domestic fuel users.

Call our team today on 0330 123 3773 to find out more.

do you offer an automated top up service?

Yes, to ensure you never run out of oil we have invested in an automated tank top-up system that will take the worry out of ordering fuel. The simple system works with a probe in your tank that contacts Speedy Fuels when your oil levels get down to an agreed level, enabling your dedicated account manager to organise your next delivery. You can find out more on our fuel tank telemetry page.

what payment terms do you offer?

We offer flexible payment terms to suit you, either by direct debit, credit card, cheque, or standing order.

are your prices competitive?

Yes, our rates are checked daily and we continuously do our best to offer the most competitive rates that we can.

how can i find out about oil storage regulations?

Oil storing is tightly controlled within the UK. It is now a legal obligation to store fuel in a safe, accountable and environmentally responsible manner as even the slightest leakage can have an effect on the local environment. Please go to our oil storing page to make sure your storage tank conforms to the rules.

where can i get information on running my boiler system more efficiently?

The Oil Firing Technical Association (OFTEC) look after the oil heating and the culinary trade in the UK and Ireland. The OFTEC website has a wide range of information, with tips on how to increase the efficiency of your home heating system.

If you have any more questions about our fuels, lubricants or services, give our friendly and knowledgeable team a call today on 0330 123 3773. They’ll be more than happy to answer your questions and provide you with a quote on any of our fuels and lubricants